Terms of Service

1. Introduction

These Terms of Service govern your engagement of Lynx Solutions Pty Ltd (ABN ), trading via https://lynxsolutionsau.space. By engaging our services, requesting a quote, or corresponding with us, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not engage our services.

2. Our Services

Lynx Solutions Pty Ltd provides professional business and consulting services to clients across Melbourne VIC and greater Victoria. The specific scope, deliverables, timeline, and fees for any engagement will be set out in a written proposal, engagement letter, or statement of work agreed between you and us before work commences. Nothing on this website constitutes an offer to provide services.

3. Quotes and Engagement

Any quote provided by us is valid for 30 days from the date of issue unless otherwise stated in writing. A quote indicates our willingness to provide services on the stated terms and does not constitute a binding agreement until accepted by you and confirmed by us in writing. Work will only commence once the engagement has been confirmed and any required deposit or upfront payment has been received.

4. Fees and Payment

Fees for our services will be as set out in the applicable quote, proposal, or engagement letter. Unless otherwise agreed in writing:

• Invoices are payable within 14 days of the invoice date.
• Deposits or upfront payments may be required before work commences and are generally non-refundable once work has begun, except where required by law.
• Late payments may attract interest and reasonable recovery costs as permitted by law.
• All fees are quoted in Australian dollars and are exclusive of GST unless stated otherwise. GST will be added where applicable.

5. Client Responsibilities

You agree to provide accurate, complete, and timely information, access, and approvals reasonably required for us to perform the services. Delays caused by incomplete information or delayed approvals may affect timelines and, where applicable, result in additional fees. You are responsible for the accuracy of any materials, data, or instructions you provide to us.

6. Intellectual Property

All intellectual property in pre-existing materials, frameworks, methodologies, and tools remains the property of Lynx Solutions Pty Ltd. Upon full payment of all fees due, ownership of final deliverables created specifically for you under the engagement will transfer to you, except where third-party materials are included, which remain subject to their own licence terms. We retain the right to reuse general know-how, skills, and experience gained during the engagement.

7. Confidentiality

Both parties agree to keep confidential all non-public information disclosed by the other party in connection with an engagement, and to use such information only for the purposes of the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

8. Limitation of Liability

To the maximum extent permitted by law, Lynx Solutions Pty Ltd is not liable for any indirect, incidental, special, or consequential loss or damage arising from the services, including loss of profits, revenue, or business opportunity. Our total liability for any claim arising from the services is limited to the fees paid by you for the specific services giving rise to the claim. Nothing in these terms excludes, restricts, or modifies any rights you may have under law that cannot be excluded.

9. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). You are entitled to a remedy where the services are not supplied with due care and skill, are not fit for any purpose you made known to us, or are not supplied within a reasonable time. Nothing in these terms of service purports to exclude, restrict, or modify those consumer guarantees. This clause does not limit your rights under the Australian Consumer Law.

10. Termination

Either party may terminate an engagement by giving written notice in accordance with the terms of the applicable engagement letter. Upon termination, you agree to pay for all services performed and expenses incurred up to the date of termination. Clauses relating to confidentiality, intellectual property, liability, and governing law survive termination.

11. Force Majeure

We are not liable for any delay or failure to perform our obligations where that delay or failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, industrial action, or disruptions to utilities or communications networks.

12. Privacy

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy laws. By engaging our services, you consent to the collection, use, and disclosure of your information as described in that policy.

13. Governing Law

These terms are governed by the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from those courts.

14. Amendments

We may update these terms from time to time. The current version published on this website applies to any engagement commenced after the date of publication. Material changes affecting an existing engagement will be communicated to you in writing.

15. Contact

For any questions about these Terms of Service, please contact us by email at ceo@lynxsolutionsau.space or via our contact page.

Lynx Solutions Pty Ltd (ABN ) · Melbourne VIC